Opportunity and position information: Due to tremendous growth in our business,  Hall Honda in Virginia Beach is looking for an experienced Service Advisor and Express Service Advisor with room for growth.  The goal of this position is to assist our customers with all of their service needs. That means building loyalty and trust and creating an overall positive experience.  Excellent CSI is an absolute must!  We’re looking for a long term career minded individual who wants to find a home and not just a job to join our well rounded team.
      
Please fill out an application at:
Hall Honda
3516 Virginia Beach Blvd.
Virginia Beach, VA 23452
Must bring copy of driving record!

Primary Responsibilities:
          o Schedules service appointments.
          o Greets customers in a timely, friendly manner and obtains vehicle information.
          o Writes up customer's vehicle problems accurately and clearly on repair order.
          o Refers to service history, inspects vehicle, and recommends additional needed service.
          o Provides a complete and accurate written cost estimate for labor and parts.
          o Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
          o Maintains high customer satisfaction standards.

Required Experience:
          o Outstanding communication skills
          o Professional appearance and work ethic
          o Great attitude with a high-energy personality
          o Superior customer service skills
          o Excellent managerial skills
          o At least two years of automotive service experience REQUIRED with a strong CSI history
          o ADP experience preferred

Hall Automotive is an equal opportunity employer and we maintain a drug free work environment.